The Insights page serves as Sastrify’s central hub for exploring product and identity activity. By visualizing the relationship between your products and your people as represented by identities, you can identify optimization opportunities, uncover underutilized subscriptions, and make data-driven decisions during your next renewal negotiation.

Understanding IDP Dependency & the Data Sources

To unlock any functionality within the Insights page, an active Identity Provider (IdP) connection is mandatory. The IDP acts as the "Single Source of Truth" and the anchor for all identity-related data. Without a connected IdP, Insights Page will remain inactive as there is no foundational data to display.

Insights pulls data from two primary pillars to provide a complete picture of your software landscape:

• Identity Data: Sourced exclusively from your connected Identity Provider (IdP), such as Okta, Google Workspace, or Microsoft Entra ID. 

• Product Data: Derived from your Inventory. This includes assets that originate primarily from your IdP integration and are enriched by the Browser Extension. Once these assets are matched with products and approved, they are sent to your inventory and reflected in your Insights.

Active vs. Inactive Identities

Sastrify categorizes your identities based on their engagement with software over a rolling 90-day window:

• Active Identity (IDP): Any user who has a recorded login or demonstrated measurable activity within the last 90 days.

• Inactive Identity (IDP): A user recognized by your IDP who has had no login or recorded activity within the last 90 days.

What Defines "Activity"?

Sastrify determines an identity's status by tracking several types of engagement:

1. SSO Login Events: Successful sign-ins to applications via your company’s IDP.

2. Browser Extension Events: If deployed, the extension captures active usage on web-based applications.

3. Interaction Thresholds: For deeper insights, activity is confirmed when a user meets minimum engagement levels:

   • At least 20 clicks.

   • At least 15 keystrokes.

   • Any file upload activity.

   • A session duration of more than 3 minutes.

Note: Activity metrics track only the frequency of actions and do not capture the content of files or specific keys pressed.

Navigating the Insights Dashboard

The dashboard is split into two primary tabs or views to help you analyze your data:

1. Product Insights: This view focuses on your product inventory and various products are used over the last 90 days.

• Most Used Products: Highlights tools with the highest adoption rates among active identities.

• Least Used Products: Quickly identifies tools with zero usage, signaling potential "shelfware".

• Growth Trends: View percentage changes in active identities over the last 90 days to see which tools are gaining or losing momentum.

2. Identity Insights: This view shifts the focus to all registered identities, showing how many are active versus inactive and the status of each identity, as well as the products each one uses.

• Global Overview: A summary of total, active, and inactive identities across your entire organization.

• Individual Usage: See exactly which products (and how many) a specific identity is using.
  

Frequently Asked Questions

Please refer to the Insights FAQ page for a complete list of frequently asked questions.